Our services begin around 4 - 5am in the morning and run till around midnight (later at some stations). After midnight, Nightride bus services operate in the Sydney suburban area.

CityRail is continuing to improve the facilities at our stations to assist customers with special needs. At selected CityRail stations we provide enhanced facilities such as lifts or ramps, continuous hand rails, hearing loops at ticket windows, wheelchair accessible toilets and platform to train ramps for wheelchairs.

Tickets

CityRail's ticket prices are based on the distance you travel and are extremely good value.
You can choose from the following:

• Single and Return
• Off-Peak Return (after 9am weekdays and all day weekends for return travel on same day)
• RailPass Weekly
• FlexiPass (28 - 365 days)
• TravelPass (train, bus and ferry weekly travel in zones)

We also have a range of Link tickets (available at most CityRail ticket offices) to attractions such as:

• Taronga Zoo
• Wonderland Sydney
• The Blue Mountains

The right ticket

You must have a ticket before boarding a train. If both the station and ticket vending machine are closed or not operating, you must purchase a ticket at your destination. Penalties apply for fare evasion.

Travel tips

• Keep to the left on stairs, escalators and ramps and take care
• Stand behind the yellow line on the platform
• Stand back from the train to let customers out before getting on
• Move right inside the train and do not obstruct the doorway area
• Watch the gap between the platform and the train
• Take care with small children and prams
• Vacate priority seating for elderly or less mobile passengers
• Heed "Doors Closing" warning
• Do not hold the doors open
• Please do not leave litter on trains
• Please do not leave your baggage unattended

The following behaviour is prohibited on CityRail stations and trains:

• Smoking
• Consumption of alcohol or to be under the influence of alcohol
• Riding a bicycle, skate board or using roller blades
• Bringing animals on to trains (unless they are guide or therapy dogs)
• Sitting on steps
• Putting feet on seats

Customers with Special Needs

CityRail is aware that some of our customers are dependent on wheelchairs or have mobility difficulties. To assist us in making your journey easier we recommend you telephone the station you wish to depart from prior to your journey so we can:

• Inform you if the station is wheelchair accessible,
• make arrangements for staff to be available,
• advise the relevant train Guard, and
• make arrangements for assistance at your destination.

Don't forget, our staff are there to make sure your journey is safe, comfortable and enjoyable. If you would like to obtain a copy of the "Accessing CityRail" brochure please contact your local station.

Travelling at night

After 8pm in the City and 7pm in outer suburbs, the Nightsafe trains operate. Nightsafe means that only the two carriages nearest the train Guard are open to passengers, rather than passengers being spread throughout the train. A bright blue external light indicates the location of the Guard. When waiting for trains, you should walk along the station platforms to the Nightsafe Area, clearly marked on the platform edge adjacent to where the Nightsafe carriages will stop.

Every CityRail train has two Security Guards on patrol from 7pm until the last service.

Buses replace CityRail suburban trains during the early hours of the morning. Our suburban timetables contain timetables for specific Nightride routes. All CityRail tickets are valid on Nightride buses except Single rail tickets. Single tickets can be purchased from the Bus Operator.

CityRail is improving security at all our stations by introducing video surveillance cameras which are locally monitored 24 hours a day, brighter lighting, press button Emergency Help Points which put you through to a security control room.

CityRail Information Centres

The best place to go for advice, free maps, timetables and brochures.

Circular Quay Station
Located opposite Jetty 5. Open 9am to 5pm, every day of the year.

Central Station
Located on the main concourse. Open 6am to 10pm, every day of the year.

Transport Infoline 131 500